Frequently Asked Questions
Everything you need to know about your GlossGods experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Are your products cruelty-free?
Yes, GlossGods is committed to ethical beauty. We do not test on animals, and we ensure our suppliers adhere to the same cruelty-free standards.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Our team processes orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placement by contacting our support team.